Is taking credit card information over the phone PCI compliant?
Many business owners have asked us how to accept credit card information over the phone in a PCI compliant manner. The good news is that you can take credit cards over the phone (or hand key a customer’s credit card information) and be PCI compliant!
When storing the primary account number how many numbers should be on display?
16-digit
PCI Requirement 3.3 states that the 16-digit Primary Account Number (PAN) must be masked when displayed. The maximum that can be displayed are the first six and last four digits.
Are phone payments PCI compliant?
Call recording systems are in PCI scope if they record all of the payment card information.
When processing card payments over the phone what should you do to ensure compliance with the PCI DSS?
Four Ways to Achieve PCI DSS Compliance in the Customer Contact Centre
- Customers can be overheard as they give payment details over the phone.
- Staff members from companies taking payments may access and store card details illegally.
Is Account Number PCI data?
A: The PCI Security Standards Council (SSC) defines ‘cardholder data’ as the full Primary Account Number (PAN) or the full PAN along with any of the following elements: Cardholder name. Expiration date. Service code.
What is considered PCI information?
The PCI DSS provides standards for the processes and systems that merchants and vendors use to protect information. This information includes: Cardholder data such as the cardholder’s name, the primary account number, and the card’s expiration date and security code.
How do I find my PCI compliance?
Demonstrate your payment card security to your bank through an SAQ. A PCI Self-Assessment Questionnaire (PCI SAQ) is a merchant’s statement of PCI compliance. It’s a way to show that you’re taking the security measures needed to keep cardholder data secure at your business.
Is the last 4 digits of credit card allowed in PCI-DSS?
– Stack Overflow is Last 4-digits of credit card and Expiry Date storage allowed in PCI-DSS? We need to store last 4 digits of credit card, (in order to let customers know which card they have used?) and expiry date (to notify customers that their card is about to expire) for our subscription/recurring payment based SaaS application.
Can a website be liable for PCI compliance?
If your website integrates with Authorize.NET via an API then you are still liable for PCI compliance since your servers capture and transmit the credit card data first. It is important for you to pay heed to requirement 3 of PCI-DSS guide, which is Protect Cardholder Data.
Can a telephone call center be PCI compliant?
Depending on how much of the above you use, complying with PCI for telephone-based payments can be seriously challenging. Physical security of the call center/contact center is also within the scope of a PCI DSS assessment as are the Human Resources involved in taking payments over the phone.
What are the most frequently asked questions about PCI?
Click on the links below to find answers to frequently asked questions. Q1: What is PCI? Q2: To whom does the PCI DSS apply? Q3: Where can I find the PCI Data Security S Q4: What are the PCI compliance ‘levels’ and Q5: What does a small-to-medium sized busine