How do I speak to someone at Ma unemployment?
By phone. The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available.
How do I request a call back from mass unemployment?
To schedule a call back to file a claim click here.
- Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.
- Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)
- TeleClaim Center hours are Monday to Friday from 8:30am to 4:30pm.
How do I speak to a representative at UI?
Option 3: UI Claims Support Line – Open 8 a.m. to 12 noon (Pacific Time), Monday through Friday
- Call: 1-800-300-5616.
- Staffed by experienced UI representatives who have been trained over many months on the complexity of the UI program and who can actually file a claim for people over the phone.
- Services offered:
Why is my ma unemployment on hold?
Many times a hold on your account simply means that DUA is taking the extra step to verify that there is no fraudulent activity. It is not unusual for a claim to go on hold for two weeks for DUA to verify information. That two-week wait is not a reason to suppose that DUA has a major issue with your claim.
What are the unemployment requirements in Massachusetts?
You must meet the following three eligibility requirements to collect unemployment benefits in Massachusetts: You must be unemployed through no fault of your own, as defined by Massachusetts law. You must have earned at least a minimum amount in wages before you were unemployed.
What are the unemployment benefits for Massachusetts?
Unemployment in Massachusetts is a short-term program that individuals may enroll in for a maximum of 26 weeks. During this time, the highest weekly benefit amount (WBA) claimants may receive is $769.
How do you collect unemployment in Ma?
In the state of Massachusetts, you can file for unemployment online through the UI Online portal, in person at 19 Staniford St. Boston, MA 02114, or by calling 877-626-6800. To apply for unemployment benefits check your eligibility, prepare your documents, submit your claim,…
How to cancel Massachusetts unemployment?
When you find a new job you can no longer receive Massachusetts unemployment benefits and may need to officially cancel your Massachusetts unemployment. In order to cancel your unemployment claim, you can: 1. Call, send a letter, or email to your unemployment counselor letting them know that you have found a new job. 2. Stop filing your weekly certification. If you happen to receive an unemployment check while you are working, make sure to call your unemployment counselor to let them know.