Will T-Mobile replace my cracked screen?
Repair or replace a damaged device Screen damage and liquid damage are not covered under the warranty, so T-Mobile can’t exchange devices with this damage.
Does Assurant give new phones?
Assurant doesn’t give new phones as a replacement, usually. It offers customers refurbished phones of similar quality. If there is no refurbished phone available, then Assurant provides a new phone of similar quality. All replacement phones come with a six-month warranty.
Can I trade in iPhone with cracked screen?
Can you trade in an iPhone with a cracked screen? Yes, if the phone screen has physical LCD damage like chips, cracks, scratches, or dents you can sell for a good amount.
Is Assurant an insurance company?
Assurant, Inc. is a global provider of risk management products and services with headquarters in New York City. Its businesses provide a diverse set of specialty, niche-market insurance products in the property, casualty, extended device protection, and preneed insurance sectors.
What to do if your iPhone is locked on T-Mobile?
Select Permanent Unlock and wait while the device completes the unlock. Restart the device. If you have a locked iPhone that’s eligible, Contact us so we can submit the unlock.
How do I get device protection on my T Mobile phone?
If you BYOD or enroll after you purchase your new T-Mobile device, your device must pass a Visual Mechanical Inspection by a T-Mobile Mobile Expert at a T-Mobile store before enrollment. These device protection options are only available to postpaid customers.
How often can I claim protection from T-Mobile?
Contact us if you’re experiencing a warranty issue. Maximum of two approved claims within a 12-month period for Device Protection and a maximum of three approved claims within a 12-month period for Protection<360> for claims of accidental damage, loss, or theft (subject to your service fee/deductible).
What should I do if I Lost my T-Mobile phone?
Ensure the mobile number is the correct one for the damaged, lost or stolen device. If it isn’t, go to My T-Mobile and choose the correct mobile number from the drop-down menu and follow the steps above again.