Is GoToAssist free?
You can start using GoToAssist right away by signing up for a free trial or purchasing a plan. You can include both the Remote Support and Service Desk modules in your free trial, then later convert to a subscription plan for the module(s) that best suit your organization’s needs.
Is GoToAssist legitimate?
GoToAssist (now called RescueAssist) is a legitimate remote support platform that is used mainly by customer support organizations and support teams, however, scammers also use this platform. In this case, they attempt to trick people into downloading and installing GoToAssist using a tech-support scam web page.
What is GoToAssist software?
GoToAssist is a cloud-based remote support, service desk, and mobile device support solution. It helps businesses route service requests, prioritize tasks, conduct in-session chats, transfer files and remotely configure or reboot devices.
Who makes GoToAssist?
LogMeIn
LogMeIn Now Owns GoToAssist, Along with the Rest of the GoTo Family of Products.
What is GoToAssist corporate Do I need it?
GoToAssist Corporate is a web-based technology that allows you to instantly connect to your customer’s desktop and control his or her mouse and keyboard to resolve problems quickly and effectively. As a representative, you can do the following: Transfer files to your customer and retrieve files from their computer.
How long is GoToAssist free trial?
How does the free trial work? Sign up for a free 7-day trial of GoToAssist and you will be able to use GoToAssist and its mobile device support capabilities during the trial. We will notify you before your trial expires and you can decide to subscribe to a paid plan or let your trial expire.
How do I use GoToAssist corporate?
GoToAssist Corporate Quick Start Guide
- Connect. Modes of Connection. Step 1: Download the HelpAlert application (Windows only) Step 2: Log In to HelpAlert.
- Provide Service. Phone Mode Step 1: Representative Starts Phone Mode Support Session. Phone Mode Step 2: Customer responds to Phone Mode Session Invitation.
- Get Feedback.
What is www Helpme net?
But be advised that it has been detected as a phishing site by several reputable security software companies, since this site is the main tool used by scammers to get inside your computer. Helpme.net is a page that enables scammers remote access and seeing it means that you could be lured into a fake tech support scam.
How do I cancel GoToAssist?
How do I cancel my GoToAssist Remote Support v4 subscription plan?
- On the Subscriptions page, click the Options icon in the upper-right corner of your product subscription, then click Cancel Subscription.
- When prompted, review the information on the confirmation window and click Yes, Cancel.
What do you need to know about GoToAssist software?
It is an all around remote support software that lets you do shared screen viewing with your customers and offer real-time remote support on PC and Mac machines, as well as to and from mobile devices. Collaborating and sharing task are the other hallmarks of GoToAssist in support of its remote capability.
How much does it cost to get a GoToAssist license?
GoToAssist Plan – $69/mo (monthly) or $55/mo (billed annually, save 20%) Single User Named License 100 Unattended Machines Chat Diagnostics File Transfer Remote Control Screen Sharing Session Recording/Save Notes
What can you do with GoToAssist central management hub?
Its central management hub lets you give assignments to your people, and grant them permissions to access remote computers. GoToAssist also provides session monitoring so you know how much time covered for each task. How Much Does GoToAssist Cost? What are GoToAssist pricing details? What Support Does This Vendor Offer?
What happens when you stop paying for GoToAssist?
Because GoToAssist is a prepaid service, your service will continue until the end of your current paid subscription period. At that time, your plan will be discontinued and will not renew again. If you would prefer to stop service immediately and want to request a refund, please contact GoToAssist Global Customer Support.