How do I report a BT landline fault?
Text PHONE to 61998 (charge may apply at your standard rate).
- We’ll run tests on your connection to find out what’s going on.
- If you need an engineer, we’ll text you in 15 minutes to book a slot.
- If you don’t need an engineer, our brilliant UK and Ireland based team will call you within 30 minutes to help solve your issue.
How do I complain about a phone number?
yes, you can lodge a complain. You go to the nearest police station and lodge a complain against all the mobile numbers which sends you unwanted sms or gives you unwanted call. Police can investigate the complain under IT ACt, IPC, TR Act .
Where can I complain about my broadband provider?
Customers are requested to file complaint online on: http://www.btrc.gov.bd/complain-management or by making call to 100, BTRC’s complaint centre, it added.
Who do you report nuisance calls to?
You can report nuisance calls or texts to the Information Commissioner’s Office. They can fine companies that break the law. If you’re getting calls where no one’s there (called silent or abandoned calls), report them to Ofcom.
What is the Do Not call report number?
You can call the Do Not Call Register contact centre on 1300 792 958 from Monday to Friday, between 8.30 am and 5.00 pm (excluding national holidays). Many calls to solicit donations are made by, or on behalf of, charities. These organisations are permitted to call numbers listed on the register.
How do I check my phone line for faults?
Listen for a dial tone on your phone’s receiver. Then, take the receive off the base and hold it up to your ear. See if there’s a dial tone. If you hear a dial tone, the problem with your phone line is on the inside of your house.
How to make a complaint to BT customer services?
BT complaints contacts. Call Customer Services on 0800 800 150 or 01793 596 931. Email Gavin Patterson (CEO) on [email protected]. Email Warren Buckly (Head of Customer Services) on [email protected]. Tweet BT UK.
Where can I find BT customer relations in Australia?
Contact us Over the phone – 132 135 – the BT Customer Relations team are available 8:30am – 5:30pm EST, Monday to Friday from anywhere in Australia. This is the fastest way to provide feedback and resolve any concerns. Report hoax or scam
What to do if you have a problem with BT?
Be sure to include your phone number, email address and BT account number. You can also submit a written complaint using the online contact form. If you cannot reach a satisfactory resolution with BT, you can submit a complaint to the ombudsman.
Who is the customer advocate for BT bank?
As a customer of BT, Adrian Ahern is your Customer Advocate whose role is to advise and guide our complaint team on how best to resolve a complaint and also to listen to customers and recommend changes be made to bank policies, procedures and processes. Read BT’s Easy English Guide to making a complaint (PDF).